Privacy Policy

Data Protection
In order to process our booking and to ensure that your travel arrangements run smoothly and meet your requirements, Bellarome need to use the information you provide, such as name, address, any special needs/dietary requirements etc. 
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements, such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies and public authorities, such as customs/immigration if required by them or as required by law. Additionally, where you vacation is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in the UK and USA. We will not, however, pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us, such as details of any disabilities or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making your booking with us, you consent to this information being passed on to the relevant person.)


Information Collected
Bellarome Ltd collects four kinds of information from our users: 1. general enquiry information, including basic contact details, 2. email addresses for those joining our opt-in mailing-list, 3. debit/credit card information and 4. basic site statistics from log files. We use log files to measure site usage, such as entry and exit points of visitors, how many people visit a certain section or page, and details of searches performed and related information. This information is used for website best practice purposes only.


Personal Information Storage
All personal information is stored in secure databases at secure addresses to prevent unauthorized access. Credit/debit card numbers are passed through to our partners at Barclaycard for validation and debit via our booking system. Once you enter your credit/debit number it is encrypted so that nobody else can read it, and it is not printed out or displayed on any other computer.


Email Addresses for Opt-in Mailing List
Bellarome Ltd collects email addresses of those users wishing to join our opt-in email newsletter. This information is held securely and is not given out to any third party. You may unsubscribe at any time by following the instructions on the current newsletter.


External Links
Bellarome Ltd’s websites feature links to other websites. Our Privacy Policy only applies to the Bellarome-owned websites and not to any other. Please note that links to these external websites are not covered by our travel memberships/associations.


Consent Information
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Bellarome Ltd as stated in this Privacy Policy.


Changes to this Privacy Policy
Any changes to the Privacy Policy will be made to this page. Your continued use of this site will constitute your agreement to the changed Terms and Conditions of using this site.


If you have any questions regarding our policy then please email Alternatively, you may write to Bellarome Ltd, 1010 Cambourne Business Park, Cambourne, Cambridge, CB23 6DP.


This privacy policy was last updated 19th January 2024.